Contact Us
We'd love to hear from you
At Flareira, every piece of jewelry tells a story — and so does every customer. Whether you have a question about an order, need styling advice, or simply want to learn more about our collections, our team is here to help with warmth and expertise.
Email Us
For general inquiries and order support
support@flareira.com
Live Chat
Available Monday – Friday
9:00 AM – 6:00 PM
Order Support
Track, modify, or return your order
Visit our FAQ →
Bespoke Inquiries
Custom jewelry & private commissions
support@flareira.com
Frequently Asked Questions
How long does shipping take?
Standard shipping typically takes 5–10 business days. Expedited options are available at checkout. All orders are carefully packaged to ensure your jewelry arrives in perfect condition.
What is your return policy?
We accept returns within 14 days of delivery for unworn items in original condition. Custom and bespoke pieces are final sale. Please contact us to initiate a return.
Do you offer jewelry customization?
Yes! We offer bespoke jewelry services including custom engravings, stone selection, and fully custom designs. Reach out to our bespoke team at bespoke@flareira.com to begin your journey.
How do I care for my Flareira jewelry?
Store your pieces in the provided pouch or box, away from moisture and direct sunlight. Avoid contact with perfumes and lotions. For gold-plated pieces, gently wipe with a soft cloth after wearing.
Do you ship internationally?
Yes, we ship worldwide. International shipping times and rates vary by destination. Duties and taxes may apply depending on your country's import regulations.